Questions
Mobile diagnostics FAQ
Mobile auto electrical diagnostics in Kidderminster, Stourbridge, Dudley & Wolverhampton. Short answers on price, scope and arranging a visit.
Where do you work?
Kidderminster, Stourport-on-Severn, Bewdley, Kinver, Hagley, Stourbridge, Halesowen, Dudley, Kingswinford, Bromsgrove, Droitwich Spa, Worcester, Wolverhampton and Bilston. Travel included in our service area. Outside these towns? Send your postcode. We confirm the price before you book.
What does £89 include?
Travel and first hour included in our service area, with up to 60 minutes investigating one reported fault. Findings and next steps are explained. Repairs, parts and additional time cost extra, only after you approve the price.
Can you repair it on the same visit?
Sometimes, if the cause is confirmed and parts, access and time allow. Suitable wiring, component, alternator and starter repairs can be quoted. You approve the price first. Repair labour is £80/hour, in agreed £40 blocks of 30 minutes; parts are separate.
Do you guarantee your repairs?
Yes. Our repair work has a 3-month workmanship guarantee. Parts are covered by the supplier's or manufacturer's warranty. Diagnostic visits are not covered.
What does DPF regeneration cost?
£169 including assessment, one suitable regeneration cycle and before/after checks, up to 2 hours. Travel included in our service area. If unsuitable and not started, only the £89 assessment is charged. Any charge for an interrupted cycle is agreed before starting.
How much is battery drain investigation?
From £129 for up to 90 minutes of initial investigation. Travel included in our service area. Any further monitoring, testing or return visit is agreed before proceeding.
How much are coding, resets and health reports?
From £89 for a separate visit for one agreed function, or +£40 when added to another visit. Travel included in our service area. We check compatibility from your registration and confirm the total before booking.
When can I request a visit?
Visits: Mon, Tue, Thu 08:00–13:00 · Saturday 09:00–18:00 (UK time). Every visit needs an agreed time and price. No visits on Wed, Fri or Sun. We may reply on Sunday; the earliest visit is Monday, subject to availability. Online enquiries are welcome 24/7. We handle messages until 20:00 on Mon, Tue and Thu. On Wed, Fri and Sun, we take enquiries and reply when available.
Does sending the form book an appointment?
No. We check the service, price, location, permission to work on the vehicle and safe access before confirming your appointment. Your preferred day and time help us arrange a suitable slot.
Does a service reset fix a warning light?
No. A service reset is for a maintenance reminder after the work is completed. A fault warning needs diagnosis. We confirm support for battery registration, EPB service mode and vehicle settings before booking.
What is outside the mobile service?
Heavy mechanical work, battery recharging, AC re-gas, high-voltage EV/hybrid work, immobiliser bypasses and jobs needing workshop facilities. Suitable alternator and starter replacements are assessed individually.
How do I pay?
Payment is due when the agreed visit or work is completed, unless agreed otherwise beforehand. We confirm the accepted payment method before the appointment and provide an invoice or receipt.