A health report records what the scan finds
Our electronic health report scans accessible control units and records the faults reported by the vehicle. It gives you a summary to discuss. It does not include investigating every code or confirming which part needs replacement.
A diagnostic visit investigates your problem
If the car will not start, a warning keeps returning or an electrical component does not work, describe that symptom when booking. Our initial diagnostic visit includes up to 60 minutes investigating one reported fault, followed by an explanation of the findings and next step.
A real example
In our BMW X3 washer case, a fault code was the starting point. Circuit, connector and component checks were used to establish the repair target. Read the completed case.
What should you book?
Choose an electronic health report if you want a scan and summary. Choose diagnostics if you need a specific problem investigated. If you are unsure, send the symptoms and we will confirm the scope before booking.
What happens if more work is needed?
The £89 initial diagnostic visit includes travel in our service area and up to 60 minutes investigating one reported fault. Parts, repairs and extra testing are agreed separately. Some problems need more time or workshop facilities; the initial fee does not guarantee a completed repair.